The large padded seat is fitted with supportive armrests which easily fold up for safe transfers and the adjustable tiller ensures a tailored driving position. The eDrive Electric Folding Mobility Scooter is highly compact in size and incredibly lightweight, yet it does not compromise user comfort. This travel case also aids the user when lifting this lightweight mobility scooter into the boot of a car as it provides additional leverage. As standard the eDrive is supplied with a heavy-duty travel case that allows for easy transportation while also offering maximum protection to the scooter when in storage. The eDrive Electric Folding Mobility Scooter boasts a revolutionary design which at the touch of a button on the key fob, allows it to automatically fold up to a highly compact size, in just 7 seconds. This policy is in place to ensure that our records and service commitments remain accurate and dedicated to the original purchaser. This means that if ownership of the mobility scooter changes, the service plan cannot be passed on to the new owner. Please Note: It is important to be aware that the service plan, including the discounted rates and the annual service arrangement, is not transferable. Our skilled engineer will then visit your location to perform the service, ensuring that your scooter remains in top condition without any hassle on your part. We will contact you in advance when your scooter is due for its next service to arrange a convenient date and time. ![]() To make the process as seamless as possible, we proactively manage the scheduling of your annual service. Regular maintenance is crucial in identifying and addressing any potential issues before they become major problems, thus extending the lifespan of your scooter and ensuring it remains a dependable mode of transportation. To ensure the ongoing safety, reliability, and optimal performance of your mobility scooter, we strongly recommend that you commit to an annual service. It's important to note that, regrettably, we are unable to provide loan equipment or compensation during this period. Your understanding in this matter is greatly appreciated. Please bear in mind that the typical turnaround time for collection, repair, and return is approximately 14 days, though it is possible for this duration to extend further in some cases. ![]() However, if the fault cannot be readily resolved on-site, we will arrange for the item to be collected, repaired, and promptly returned to you. Our goal is to address any issues at your premises within a span of 7-10 days. ![]() Rest assured, for customers with Diamond or Ultimate warranty packages, we make every effort to respond promptly in the event of a manufacturing defect. Our aim is to ensure that your experience is as convenient and stress-free as possible. This means that in the case of a valid warranty claim, you won't have to worry about the logistical hassles or expenses typically involved with getting your product serviced. Under the Diamond Care Warranty, should your product experience any manufacturing defect, you can rest assured that the entire process of diagnosing, transporting, repairing, and returning your product will be managed and financed by us. Diamond Care Warranty warranty goes beyond the standard coverage, encompassing not only all parts and labour necessary for repairs but also extending to cover the costs associated with any call-outs and the collection of your product for service in the event of a valid claim.
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